Title: Human Resources Analyst
Company: Washington-Saratoga-Warren-Hamilton-Essex BOCES
Location: Wilton, NY
Pay Rate: $50,000 - $60,000
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The Human Resource Analyst is responsible for the daily administration, tracking, auditing, and reporting of employee attendance, leave, and absence data. This position supports district-wide compliance with contractual, statutory, and regulatory requirements including FMLA, Workers’ Compensation, Paid Leave Benefits, and sick leave programs. The role serves as a key liaison between Human Resources, Payroll, Benefits, supervisors, and employees, ensuring accurate records, timely communications, and consistent application of attendance policies. Work is performed in accordance with general instructions received from the Director of Human Resources with considerable leeway for initiative and independent decision-making in carrying out assignments. Does related work as assigned.
- Serves as a primary point of contact for employee attendance and leave-related inquiries, including phone, email, and in-person support;
- Maintains and updates attendance, absence, and leave records using computerized personnel and timekeeping systems;
- Processes routine attendance transactions, leave requests, accruals, and adjustments in accordance with established policies, labor agreements, and regulations;
- Coordinate and track various leave types, including FMLA, Workers’ Compensation, Paid Leave Benefits, military leave, jury duty, bereavement, maternity, and extended absences;
- Maintain charts, reports, and tracking tools related to attendance, leave balances, docking, and employee eligibility;
- Maintains charts, logs, and files used to track leave balances, long-term absences, and employee eligibility;
- Distribute and track required notifications, training assignments, and compliance communications;
- Assists with onboarding activities by processing attendance and leave documentation for new employees;
- Manage annual, monthly, and periodic attendance cycles, including rollovers, audits, and special programs (ESY, BOCES, summer sessions);
- Prepares and distributes routine correspondence, notices, and reports related to attendance, leave eligibility, and compliance matters;
- Assists with payroll-related attendance functions, including verification, reconciliation, and reporting of attendance data;
- Compiles data and prepares summaries or reports for administrative and supervisory review;
- Maintains and updates forms, records, and procedural documentation related to attendance and leave administration;
- Maintain and update attendance policies, procedures, forms, and internal documentation;
- Reviews records for accuracy and completeness and conducts periodic audits to ensure compliance with applicable rules and procedures;
- Performs related duties as required;
- Provides clerical support to the Human Resources Office.
Civil Service Title
Human Resource Analyst
Job Qualifications
- Possession of an Associate’s degree or higher in Education, Human Resources, Business, Public Administration, Labor Relations or related field, and four (4) years of full-time paid work experience in Human Resources and/or Customer Service-related functions; OR
- Sixty (60) college credit hours in Education, Human Resources, Business, Public Administration, Labor Relations or related field, and four (4) years of full-time paid work experience in Human Resources and/or Customer Service-related functions; OR
- Graduation from high school or possession of a high school equivalency diploma and six (6) years of full-time paid work experience in Human Resources and/or Customer Service-related functions.
- Diverse candidates are encouraged to apply.
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Title: HR & Client Service Manager
Company: KEENA
Location: Queensbury. NY
Pay Rate: $60,000 - $75,000
Interested? Send your resume to Samr@KEENA.com
Job Objective
To lead and manage KEENA’s client services and HR operations by ensuring accountability and excellence in service delivery. This role will oversee HR processes, compliance, and new client training, drive client satisfaction through regular touchpoints, manage benefits administration including open enrollment, and support client upgrades and implementations, all while fostering a high-performing, client-focused team.
Impact on KEENA’s Mission
This role is vital to KEENA’s mission of empowering business owners to achieve growth and operational
excellence. By leading HR processes, ensuring compliance, managing client touchpoints, and overseeing
benefits and client implementations, this position ensures our clients receive consistent, high-quality service
and support. Through driving client satisfaction, facilitating smooth upgrades and implementations, and
maintaining operational excellence internally, this role directly contributes to the success and growth of
KEENA’s clients. By combining strong leadership, strategic execution, and a commitment to client and
employee experience, this position helps KEENA strengthen its reputation, build lasting client partnerships,
and advance its mission.
Duties & Responsibilities
Leadership, Management & Accountability
- Lead, coach, and support team members responsible for client services and HR operations.
- Establish clear expectations, monitor performance, and provide ongoing feedback to ensure team accountability.
- Collaborate with the Operations Manager and Payroll Services Manager to drive process improvements and operational efficiency.
HR Processes, Compliance & Training
- Act as the primary HR resource for clients, guiding them through onboarding, offboarding, policy administration, and other HR processes.
- Ensure clients remain compliant with federal, state, and local employment regulations, offering proactive guidance and solutions.
- Develop and deliver training, resources, and best practices to client teams to strengthen HR processes and compliance awareness.
- Partner with clients to identify and implement HR process improvements that enhance efficiency, reduce risk, and improve the employee experience.
Client Touchpoint Meetings & Client Satisfaction
- Oversee the client services team to ensure recurring client meetings and touchpoints are scheduled and executed consistently.
- Monitor team interactions with clients to maintain high standards of service and satisfaction.
- Identify opportunities for process improvements, enhanced communication, or additional client support to strengthen relationships and outcomes.
- Serve as the client advocate within KEENA, addressing concerns and ensuring client needs are met proactively.
Open Enrollment / Benefits Administration
- Manage benefits enrollment, changes, and communications for clients and their employees.
- Support clients through open enrollment periods, ensuring accurate, timely, and compliant administration.
- Collaborate with internal and external partners to resolve benefits-related issues.
Client Upgrades & Implementation
- Assist clients with system upgrades, transitions, or new service implementations.
- Coordinate cross-functional teams to ensure smooth onboarding and adoption of KEENA’s services.
- Monitor implementation progress, identify risks, and implement solutions to maintain a positive client experience.
Continuous Improvement & Reporting
- Identify opportunities to streamline HR and client service processes.
- Prepare reports and metrics to track team performance, client satisfaction, and compliance adherence.
- Provide recommendations to leadership for enhancing operational effectiveness and client outcomes.
Job Qualifications
Education & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).
- 3–5 years of experience in HR, client services, or a combined HR/client-facing role, ideally within a PEO, payroll, or professional services environment.
- Demonstrated experience managing or leading a team, coordinating workflows, and ensuring accountability.
Skills & Competencies:
- Strong understanding of HR processes, employment laws, compliance requirements, and benefits administration.
- Excellent client-facing skills with the ability to build trust, communicate clearly, and manage expectations.
- Proven ability to identify process improvements, streamline workflows, and implement solutions effectively.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
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Title: Senior Payroll Analyst
Company: Excelsior University
Location: Albany, NY | Hybrid
Salary Range: $65,000 - $75,000
Apply Here
The Sr. Payroll Analyst is responsible for the accurate and timely processing of the University’s biweekly payroll, ensuring compliance with federal, state, and local regulations. This role maintains payroll and confidential personnel records, supports process improvements, and serves as a key resource for employees and cross-functional departments. The Sr. Payroll Analyst collaborates with HR and other departments to optimize payroll functions while ensuring efficiency, accuracy, and excellent service delivery.
We believe work should fit your life, not the other way around. Our hybrid schedule includes two days on site in our Albany office, with the flexibility to work remotely the remaining days. Spend less time commuting and more time focusing on meaningful work or personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour week.
Duties and Responsibilities:
- Process day-to-day payroll updates, including, but not limited to, new deductions, deduction changes, salary adjustments, etc. in preparation for the biweekly payroll for all employees.
- Maintain accurate and detailed tracking of all ongoing payroll items, ensuring that items with varying or overlapping end dates are monitored and processed accordingly.
- Ensure adherence to all applicable federal, state, and local regulations for all employment classifications, including exempt, non-exempt, and temporary/per-diem employees.
- Review and approve employee-initiated changes submitted through HRIS self-service workflows.
- Review, follow up on, and audit biweekly timesheets prior to the transfer of data from the timekeeping module to the payroll module; audit transferred data for accuracy.
- Work collaboratively with other departments to ensure payments generated by the faculty management system are received and processed accurately; follow up on discrepancies and make manual adjustments as needed.
- Conduct regular audits of payroll data, before, during and after payroll processing, to ensure accuracy, compliance, and proper documentation, applying strong analytical skills and attention to detail.
- Proactively identify errors, discrepancies, or process gaps, communicate findings to relevant stakeholders, and actively participate in developing and implementing effective solutions.
- Execute end-to-end payroll processing on the scheduled payroll completion day.
- Ensuring all day-to-day updates are accounted for and making manual adjustments as needed.
- Review and import payment data from other systems and verify the final payroll with the payroll and benefits team to ensure accuracy before transmission.
- Transmit payroll and collaborate with the Finance team to confirm that all payments are successfully processed and disbursed by the University’s bank.
- Prepare and distribute post-payroll reporting to support other cross-functional departments.
- Work in conjunction with the HRIS Coordinator to maintain the HRIS system in various areas, including but not limited to:
- Processing new hires by transferring data from the onboarding module into the payroll system. Verifying that all information is accurate and complete; following up with appropriate parties to resolve discrepancies and updating the system as needed. Ensuring the correct work location is recorded to determine appropriate state tax withholding requirements. Confirming that required documentation is properly filed and accessible within the employee’s electronic personnel record.
- Processing employee terminations by reviewing offboarding documentation, determining the appropriate termination reason, and ensuring compliance with all applicable state regulations.
- Maintaining reporting structures, job codes, unit changes, and related data elements.
- Assist in developing, implementing and adhering to cross-training initiatives that promote office cohesion and provide reliable backup coverage for essential functions within the HR unit.
- Assist in developing, updating, and implementing payroll policies and procedures to align with organizational goals and industry best practices.
- Remain current on federal, state, and local payroll regulations, assessing the impact of legislative changes and recommending process or system adjustments as needed.
- Collaborate on payroll-related projects, contributing project management, planning, and problem-solving skills to drive efficiency and continuous improvement.
- Serve as a primary point of contact for employee payroll inquiries, delivering timely, accurate, and customer-focused support.
- Support a collaborative and service-oriented work environment, leveraging strong interpersonal skills to partner effectively with HR colleagues and departments across the university.
- Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Business Administration, HR, Accounting, or a related field.
- Significant experience as a primary payroll processor, demonstrating comprehensive knowledge of payroll processing principles and practices.
- In-depth knowledge of federal, state, and local payroll tax regulations.
- Ability to make sound decisions and balance working independently and in a team.
- Ability to maintain strict confidentiality and handle sensitive information discreetly.
- Excellent written and verbal communication skills.
- Ability to adjust and embrace change.
- Strong analytical and problem-solving abilities.
- Exceptional organizational and time management skills.
- Strong attention to detail and commitment to accuracy.
- Experience with payroll software, with preference for UKG.
- Proficiency in Microsoft Office Suite, with advanced skills in Microsoft Excel.
Preferred Qualifications:
- UKG Experience
- Process Improvement mindset
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Title: Human Resources Generalist (Full-Time)
Company: Saratoga Hospital
Location: Saratoga Springs, NY | Onsite
Salary Range: $24.73 - $39.20/hour
Apply Here
About the Role
We’re looking for a dedicated Human Resources Generalist to join our team and assist with Human Resources functions that include payroll administration in partnership with finance, employee relations, annual evaluation management, compliance, and training. This role includes the following but is not limited to:
What You’ll Do
- Recognition Programs: Coordinates employee recognition programs and activities including but not limited to Employee/CEO Forums (in person and virtual), Family Caring Award, Employee Milestone Anniversaries and Nectar. Collaborates with other HR team members for annual recognition dinner, holiday party and employee picnic. Facilitates employee discussions, focus groups and follow-up to key employee events and activities as needed. Assists in employee survey process as needed.
- Evaluation Management: Responsible for managing the annual evaluation process for Saratoga Hospital. Including processing annual evaluations within the HRIS system. Additionally, processes and calculates retroactive payments and assists managers and employees with questions pertaining to the evaluation process.
- Employment Verifications: Conduct employment verifications for current and former employees, ensuring accuracy and compliance with company policies and legal requirements. Respond to verification requests from external parties such as banks, government agencies, and prospective employers in a timely manner. Ensure confidentiality and accuracy in handling sensitive employee data.
- Intranet/SharePoint: Collaborates with other hospital personnel to ensure relevant, timely and accessible information is available on the hospital Intranet. Acts as an organizational resource to others in using the Intranet as a key employee communication tool. Researches and introduces best practices in using SharePoint technology. Understands and uses the SharePoint technology to advance employee communication and feedback. Routinely audits information on SaraNet to ensure timely and accurate information.
- Scholarship and Tuition Assistance Administration: Leads HR participation in the RN Scholarship process as well as SME for tuition assistance for the hospital.
- Human Resource Consultation: Aids employees and department leaders in the interpretation and application of human resource policies and review of progressive discipline related to absenteeism/tardiness and provides input to leaders in coordination with the Senior HRBP. Assists in the development and implementation of policies/procedures and programs that are designed to enhance overall levels of employee satisfaction and improve the overall culture of the organization.
- Project Management: Actively participates and recommends program and process enhancements to HR policies to improve customer service, consistency in policy application and data integrity. Collaborates with other HR colleagues in projects and assumes responsibility to complete assigned projects and tasks in a timely manner.
- Payroll Management: This role acts as payroll and personnel (status) changes backup for each pay period, including but not limited to promotions/demotions, rate and title changes, tax adjustments, transfers, and terminations. This role will be cross trained in pay and deduction inputs and understand how to support resolving payroll issues in collaboration with payroll in the absence of the primary HR resource supporting this activity. Resolving inquiries from managers, supervisors, and employees. Responsible for reconciliation of discrepancies in accrued banks of time.
- Timely issue resolution with employees and managers.
- Manages the NYS Compliance process for Public Safety employees,
- Presents a professional, positive image that reflects well on the organization.
- Perform other duties, as requested.
What You Bring
- Associates Degree in Business, Human Resources or related other field or High School Diploma/GED and equivalent experience in lieu of degree
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Title: Human Resources Generalist (Part-Time 24 Hours a Week)
Company: Saratoga Hospital
Location: Saratoga Springs, NY | Onsite
Salary Range: $24.73 - $39.20/hour
Apply Here
About the Role
We’re looking for a dedicated Human Resources Generalist to join our team and assist with Human Resources functions that include payroll administration in partnership with finance, employee relations, annual evaluation management, compliance, and training. This role includes the following but is not limited to:
- Payroll Management: Coordinates payroll and personnel changes for each pay period, including but not limited to promotions/demotions, rate and title changes, tax adjustments, transfers, and terminations. Responsible for pay and deduction inputs. Responsible for resolving payroll issues in collaboration with payroll. Resolving inquiries from managers, supervisors, and employees. Responsible for reconciliation of discrepancies in accrued banks of time.
- Evaluation Management: Responsible for managing the annual evaluation process for Saratoga Hospital. Including processing annual evaluations within the HRIS system. Additionally, processes and calculates retroactive payments and assists managers and employees with questions pertaining to the evaluation process.
- Employee Relations: Guides department leaders in matters involving employee relations; providing recommended course of action as appropriate. Investigates work-related issues and recommends proactive solutions and/or strategies to address department-specific issues.
- Human Resource Consultation: Aids employees and department leaders in the interpretation and application of human resource policies. Assists in the development and implementation of policies/procedures and programs that are designed to enhance overall levels of employee satisfaction and improve the overall culture of the organization.
- Project Management: Actively participates and recommends program and process enhancements to HR policies to improve customer service, consistency in policy application and data integrity. Collaborates with other HR colleagues in projects and assumes responsibility to complete assigned projects and tasks in a timely manner.
What You Bring
- Associates Degree in Business, Human Resources or related other field or High School Diploma/GED and equivalent experience in lieu of degree
Required Skills, Abilities and Attributes:
- Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
- Must be able to multi-task while remaining professional, focused, composed and positive.
- Excellent customer service skills and must display integrity, friendliness and compassion.
- Must be able to establish an appropriate and effective rapport with others.
- Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
- Problem solving skills.
- Proficient with Microsoft Office products: Outlook, Word, Excel and PowerPoint.
- Strong organizational skills.
- Effective interpersonal skills.
- Ability to work as a team and independently
Page Last Updated: 3/3/2026